Together for Sheffield - Safeguarding Policy and Procedures
Contents
1. Purpose
2. Principles and Aims
3. Equality and Diversity
4. Definitions
5. Roles and Responsibilities
6. Reporting Procedure
7. Concerns and Allegations of Abuse
8. Selection and Training of Staff and Volunteers
9. Code of Conduct and Professional Boundaries
10. Governance
11. Appendices
Appendix A – Safeguarding Contacts
Appendix B – Recognising Abuse and Indicators
Appendix C – Safeguarding Concern Reporting Form
1. Purpose
The purpose of this policy is to set out Together for Sheffield’s approach to safeguarding children, young people (under the age of 18) and vulnerable adults who may come into contact with the organisation in any capacity. It provides clear guidance on recognising, responding to, recording and reporting concerns and clarifies the responsibilities of everyone working with or on behalf of Together for Sheffield.
This policy applies to all trustees, staff, trainees, volunteers, contractors, placement providers, consultants and anyone acting on behalf of Together for Sheffield across all activities, projects and services, including Ascend, whether on-site, off-site or online.
The relevant legislation for this Policy includes the Children Act 1989 and 2004, the Care Act 2014 and the Mental Capacity Act 2005. It is further supported by ‘Working Together to Safeguard Children’, the Care and Support Statutory Guidance and the Mental Capacity Act Code of Practice. Together for Sheffield will work in partnership with statutory and local safeguarding agencies in line with this legislation and guidance.
The above legislation and guidance inform the contents of this policy and all safeguarding decisions taken by Together for Sheffield.
2. Principles and Aims
Together for Sheffield is committed to safeguarding and promoting the welfare of all individuals affected by its work. Safeguarding is everyone’s responsibility and all staff, trustees, trainees and volunteers must remain vigilant and act immediately if concerns arise, whether or not the organisation routinely works directly with children or young people.
Together for Sheffield recognises that safeguarding responsibilities apply equally to adults at risk. We are committed to protecting adults who may have care and support needs and who may be unable to protect themselves from abuse or neglect. Adults will be listened to, treated with dignity and respect, and supported to make informed decisions wherever possible. Safeguarding responses will be person-centred, proportionate and in line with the Care Act 2014 and associated guidance.
Together for Sheffield will do this by upholding the following principles:
Promotion of a safe environment and culture with a focus on prevention, including clear procedures, appropriate boundaries, risk assessments and a culture where concerns can be raised safely.
Safe recruitment practices are undertaken at all times. (See section 8)
All suspicions or concerns of abuse are taken seriously and responded to promptly through internal action and external reporting.
All allegations or complaints of abuse whether past or current are acted on promptly whether made by clients, staff or third parties inside or outside the organisation.
All actions relating to any safeguarding concerns will follow the relevant external multi-agency procedures.
The rights of all persons involved, including those making allegations, those who are alleged to have committed abuse and those incidentally affected, will be upheld.
Support, and where relevant, counselling will be offered to staff, trainees and/or volunteers involved in cases of abuse whilst under the oversight of Together for Sheffield.
Good risk assessment and the minimisation of potential harm will be the focus for those who may pose a known risk to others, including appropriate supervision, boundaries, and risk assessment of activities, placements and lone working situations.
Any procedures necessary to support this policy will be compliant with the Law, Government Policy and the Procedures/Guidelines of the relevant Local Authority.
All Trustees and senior staff are fully committed to ensuring that this Policy and any associated Procedures are implicit in any decision or policy making.
In upholding these principles, it is recognised that the welfare of a child is paramount and all children have the right to protection from abuse regardless of gender, ethnicity, disability, sexuality or belief. It is also recognised that all adults at risk, with capacity should be listened to and empowered to make decisions in relation to their own wellbeing and safety. Those without capacity will be supported in line with legislation and best practice. Any intervention in relation to safeguarding a vulnerable adult will be proportionate to the concern. Safeguarding responses for adults will be person-centred, proportionate and focused on empowering individuals to make informed decisions wherever possible.
3. Equality and Diversity
Together for Sheffield upholds the principle of equality for all and is committed to creating an environment that is fair, inclusive and free from discrimination. We recognise that individuals may experience additional vulnerability due to factors such as disability, age, ethnicity, gender, sexuality, faith, language, mental health or social isolation, and we will take these factors into account when responding to safeguarding concerns.
Together for Sheffield seeks to act in a fair and equitable way to all who engage with the organisation and will make reasonable adjustments where necessary to ensure people can access support and be heard.
In relation to this policy, information will be communicated in ways that are accessible and understandable. Where needed, additional support will be provided to enable individuals to raise concerns safely and confidently.
4. Definitions
For the purposes of this policy, the following definitions apply:
4.1 Safeguarding
Safeguarding means protecting people’s health, wellbeing and human rights and enabling them to live free from abuse, harm and neglect. It includes preventing harm, responding to concerns and working in partnership with relevant agencies to protect those at risk.
4.2 Child
A child or young person is anyone under the age of 18, regardless of their living situation, disability, gender, ethnicity, faith, sexuality or background.
4.3 Adult at Risk
An adult at risk is a person aged 18 or over who has needs for care and support and who may be unable to protect themselves from abuse or neglect because of those needs. This definition aligns with the Care Act 2014.
4.4 Abuse
Abuse is any action or inaction that causes harm or risk of harm to another person. Abuse may occur once or repeatedly and may be deliberate or the result of neglect or poor practice.
Abuse can take place in any setting, including within families, communities, organisations, online environments or institutions.
4.5 Types of Abuse
Abuse may include, but is not limited to:
physical abuse
emotional or psychological abuse
sexual abuse
neglect or acts of omission
financial or material abuse
discriminatory abuse
organisational or institutional abuse
domestic abuse
modern slavery
self-neglect
online or digital abuse
4.6 Safeguarding Concern
A safeguarding concern is any worry, suspicion, disclosure or allegation that a child or adult at risk may be experiencing, or at risk of, abuse or neglect.
4.7 Safeguarding Lead
The Safeguarding Lead is the designated senior person within Together for Sheffield who has overall responsibility for receiving concerns, making referrals and ensuring safeguarding procedures are followed. This role is supported by a Deputy Safeguarding Lead.
5. Roles and Responsibilities
5.1 All Staff, Trainees and Volunteers
All staff, trainees and volunteers have both a corporate and individual responsibility for protecting children, young people and vulnerable adults. They must follow this policy at all times, report concerns immediately and must not investigate concerns themselves.
5.2 Safeguarding Lead and Deputy
Overall accountability for safeguarding sits with the organisation’s Safeguarding Lead. A Deputy Safeguarding Lead is also appointed to provide cover and support. The Safeguarding Lead is responsible for receiving and recording concerns, making referrals to statutory agencies, seeking advice where necessary and ensuring appropriate safeguarding procedures are followed. If a concern relates to the Safeguarding Lead, it must be reported directly to the Chair of Trustees.
The names and contact details of the Safeguarding Lead, Deputy Safeguarding Lead and Chair of Trustees are listed in Appendix A and kept up to date.
5.3 Trustees
Trustees hold overall responsibility for ensuring that effective safeguarding arrangements are in place, that this policy is implemented and reviewed regularly, and that safeguarding concerns are managed appropriately.
5.4 Placement Providers
Together for Sheffield will ensure placement agreements clearly set out safeguarding responsibilities and reporting routes, and that any safeguarding concerns are shared promptly with Together for Sheffield and relevant agencies as appropriate.
5.5 Contractors and External Providers
Together for Sheffield may occasionally employ external contractors to deliver specific tasks. Where contact with vulnerable adults may occur in the course of this work, it is the responsibility of the contractor (individual or organisation) to demonstrate to Together for Sheffield that any necessary DBS check has been undertaken and that Professional Indemnity insurance is in place. Contractors must comply with Together for Sheffield’s safeguarding expectations and demonstrate that appropriate safeguarding checks, training and insurance arrangements are in place before any work commences.
5.6 Pastoral Care and Prayer
Together for Sheffield is a Christian organisation. In the course of employment and support for staff, volunteers and trainees it is expected that sensitive pastoral care and concern is expressed. Clear boundaries will be maintained and referrals made where support could be beneficial outside the organisation. Support for individuals may include an offer of prayer. At all times this will only occur after permission has been sought and given. Anyone offering prayer must adhere to appropriate safeguards. Pastoral care and prayer must never replace appropriate safeguarding action, professional support or referral to statutory services where concerns of abuse or harm exist.
6. Reporting Procedure
Together for Sheffield expects all trustees, staff, trainees, volunteers and contractors to take immediate action if they have any safeguarding concerns. Safeguarding is everyone’s responsibility.
A concern may arise from something seen, heard, disclosed directly, or where something “does not feel right”.
Concerns should always be shared. It is better to report a concern that proves unfounded than to fail to report a risk of harm.
6.1 Immediate Danger
If a child, young person or adult at risk is in immediate danger or requires urgent medical attention, emergency services must be contacted immediately by calling 999.
The Safeguarding Lead should then be informed as soon as possible.
6.2 What Staff and Volunteers Must Do
All staff, trainees and volunteers must follow these steps:
Recognise – Respond – Record – Report – Refer
RecogniseBe alert to signs of abuse, neglect or harm, or listen to disclosures carefully.
RespondStay calm, listen, take what is said seriously and reassure the person. Do not promise confidentiality and do not ask leading questions.
RecordWrite down what was seen or said as soon as possible using clear, factual language. Use the person’s own words where possible. Include dates, times and names.
ReportShare the concern on the same working day with the Safeguarding Lead or Deputy Safeguarding Lead.
ReferThe Safeguarding Lead will assess the concern and make referrals to statutory agencies where appropriate.
6.3 Who to Report To
Concerns should be reported to:
Safeguarding Lead
Deputy Safeguarding Lead
If the concern involves the Safeguarding Lead, it must be reported directly to the Chair of Trustees.
Contact details are provided in Appendix A.
6.4 Recording Concerns
All safeguarding concerns must be recorded using the Safeguarding Concern Reporting Form (Appendix C). Records should be completed promptly and stored securely in line with data protection requirements.
6.5 Confidentiality and Information Sharing
Information will be shared on a need-to-know basis to protect individuals from harm. Staff must not discuss concerns with others who do not need to know.
Data protection legislation does not prevent the sharing of information where this is necessary to safeguard a child or adult at risk.
6.6 If You Are Unsure
If you are unsure whether something constitutes a safeguarding concern, you should still seek advice from the Safeguarding Lead. Do not ignore concerns.
7. Concerns and Allegations of Abuse
7.1 Commitment to Respond
Together for Sheffield will act in a timely and decisive manner in response to any concerns or allegations of abuse made against an employee, volunteer or trainee. All safeguarding concerns will be taken seriously and acted upon promptly. Immediate action will be taken where a person may be at risk of harm, including contacting emergency services by calling 999 where necessary. Concerns must be reported on the same working day in line with this policy.
The following procedures set out how concerns must be reported and managed.
7.2 Reporting Concerns
All concerns or allegations will be treated seriously and in accordance with Together for Sheffield’s safeguarding procedures. The organisation will inform outside agencies such as Police, Social Services and the Charity Commission as appropriate.
All concerns and allegations will reference local safeguarding procedures.
Every instance of concern must be brought to the attention of the Chief Executive for determination of any required action. (See Appendix A)
Concerns must be reported on the same working day and recorded in writing. Staff, trainees and volunteers must listen, reassure, record facts and report concerns immediately. They must not promise confidentiality or attempt to investigate concerns themselves.
The Safeguarding Lead will assess the information, seek advice where necessary and make referrals to statutory safeguarding agencies in line with local multi-agency procedures.
7.3 Managing Allegations Against Staff, Volunteers or Trustees
All allegations or concerns about the conduct or behaviour of a member of staff, volunteer, trustee or contractor that may indicate they have harmed, or may pose a risk of harm to, a child, young person or adult at risk will be treated seriously and responded to promptly.
Immediate steps will be taken to ensure the safety and wellbeing of those involved.
The Safeguarding Lead will:
receive and record the allegation
assess immediate risk
seek advice from the Local Authority Designated Officer (LADO) or relevant safeguarding authority where appropriate
make referrals to statutory agencies as required
ensure appropriate internal procedures are followed
Where the allegation concerns the Safeguarding Lead, the matter must be reported directly to the Chair of Trustees.
Temporary suspension or adjustments to duties may be considered as a neutral act to protect all parties while enquiries are undertaken. Suspension does not imply guilt.
All allegations will be handled fairly, confidentially and in line with employment law, safeguarding guidance and Together for Sheffield’s disciplinary procedures. Accurate records will be kept throughout.
Support will be offered to all individuals involved, including the person raising the concern and the person subject to the allegation.
7.4 Recording and Confidentiality
Accurate, factual and dated records will be made for all safeguarding concerns and stored securely in line with data protection requirements. Information will only be shared on a need-to-know basis to protect individuals from harm.
7.5 Escalation
If a concern relates to the Chief Executive/Safeguarding Lead, the matter must be reported directly to the Chair of Trustees. If the concern involves the Chair, it should be reported to another trustee and/or directly to statutory agencies.
Together for Sheffield supports an open culture where staff and volunteers can raise safeguarding concerns or whistleblow without fear of reprisal.
8. Selection and Training of Staff and Volunteers
8.1 Safer Recruitment Commitment
Together for Sheffield has recruitment policies and procedures in place which prevent staff and volunteers being recruited with any previous convictions or recorded allegations of abuse against them. Validation checks will be undertaken through the Disclosure and Barring Scheme for those meeting relevant thresholds.
Together for Sheffield is committed to safer recruitment practices to reduce the risk of unsuitable individuals working with children, young people or adults at risk. Recruitment processes will promote safeguarding and deter those who may pose a risk of harm.
8.2 Safer Recruitment Procedures
Safer recruitment practices may include:
Clear role descriptions outlining safeguarding responsibilities
Application and structured interview processes
Appropriate safeguarding questions during interview
Verification of identity and right to work
Obtaining and checking references
Disclosure and Barring Service (DBS) checks and barred list checks where required
Confirmation of relevant qualifications or professional registration where appropriate
Probationary periods, supervision and performance review
Agreement to comply with Together for Sheffield’s Code of Conduct and safeguarding policy
No individual will commence regulated activity until the required safeguarding checks have been satisfactorily completed.
8.3 Induction
As part of the induction process, staff, trainees and volunteers will be trained on Safeguarding issues.
Induction will include familiarisation with this policy, reporting procedures, professional boundaries, recognising signs of abuse and the responsibilities of all staff and volunteers.
8.4 Ongoing Training and Support
Staff and volunteers will at regular intervals be trained on Together for Sheffield policy and procedure in relation to safeguarding. Information will also be provided about what to do if hearing about potential abuse of children and young people outside of Together for Sheffield responsibilities.
Safeguarding training will be refreshed regularly and updated in response to changes in legislation, guidance or organisational activity. Additional role-specific training will be provided for the Safeguarding Lead, Deputy Safeguarding Lead and trustees where appropriate.
Staff, trainees and volunteers will receive appropriate supervision and support to ensure they understand and fulfil their safeguarding responsibilities in practice.
8.5 Training Records
Together for Sheffield will maintain records of safeguarding checks and training completed to demonstrate compliance and support ongoing good practice.
9. Code of Conduct and Professional Boundaries
Together for Sheffield expects all trustees, staff, trainees, volunteers and contractors to conduct themselves in ways that safeguard and promote the welfare of children, young people and adults at risk at all times. Everyone representing the organisation has a responsibility to model safe, respectful and professional behaviour and to maintain appropriate boundaries.
Maintaining clear professional boundaries helps to protect both those we support and those working on behalf of Together for Sheffield.
9.1 Professional Behaviour
All individuals working or volunteering with Together for Sheffield will:
• treat all people with dignity, respect and fairness
• act as positive role models
• prioritise the safety and wellbeing of children, young people and adults at risk
• follow this safeguarding policy and associated procedures at all times
• report any safeguarding concerns promptly
• cooperate fully with safeguarding processes and investigations
Individuals must not:
• engage in behaviour that could be perceived as abusive, unsafe or exploitative
• develop relationships with service users that could compromise professional judgement
• show favouritism or create situations where individuals may feel uncomfortable or pressured
• promise confidentiality where safeguarding concerns are raised
• attempt to investigate safeguarding concerns themselves
9.2 Professional Boundaries
Clear boundaries must be maintained at all times.
Staff, trainees and volunteers should:
• avoid unnecessary one-to-one or isolated situations where possible
• ensure activities are open, observable and risk assessed
• avoid personal or social relationships with service users that extend beyond professional roles
• not share personal contact details or connect via personal social media accounts
• use only approved organisational communication channels
9.3 Lone Working
Where lone working is necessary, appropriate safeguards must be in place, including risk assessment, clear check-in procedures and supervision arrangements to reduce risk.
9.4 Physical Contact and Gifts
Any physical contact must be appropriate, proportionate and necessary to the situation and should never be secretive or open to misinterpretation.
Staff and volunteers must avoid giving or receiving gifts, money or personal favours that could create dependency, obligation or the appearance of impropriety.
9.5 Online and Digital Conduct
Online behaviour must reflect the same professional standards as face-to-face work.
Individuals must not:
• communicate privately with children or adults at risk through personal accounts
• share images or personal information without appropriate consent
• engage in online behaviour that could bring Together for Sheffield into disrepute
9.6 Pastoral Care and Prayer
Together for Sheffield is a Christian organisation and may offer pastoral care or prayer where appropriate and with consent. Pastoral support must always be offered sensitively, with clear boundaries, and must never replace appropriate safeguarding action, professional support or referral to statutory services where concerns of abuse or harm exist.
9.7 Breaches of the Code
Failure to follow this Code of Conduct may result in action under Together for Sheffield’s disciplinary or volunteer procedures and, where appropriate, referral to external safeguarding agencies.
10. Governance
Together for Sheffield is committed to maintaining strong safeguarding governance and ensuring that safeguarding responsibilities are embedded throughout the organisation’s leadership, culture and decision-making.
10.1 Trustee Oversight
The Board of Trustees holds ultimate responsibility for safeguarding and for ensuring that appropriate policies, procedures and resources are in place to protect children, young people and adults at risk.
Trustees will:
ensure this policy is implemented effectively
promote a culture where safeguarding is everyone’s responsibility
review safeguarding risks as part of organisational risk management
receive updates on safeguarding matters where appropriate
ensure safeguarding concerns are responded to appropriately and in line with statutory guidance
10.2 Leadership Accountability
The Chief Executive, as Safeguarding Lead, has operational responsibility for the implementation of this policy and for ensuring that safeguarding concerns are managed appropriately.
This includes:
maintaining effective reporting arrangements
liaising with statutory safeguarding agencies
ensuring staff and volunteers receive appropriate training and support
keeping safeguarding records securely
reporting serious incidents to the Board and, where required, to the Charity Commission
10.3 Policy Review and Monitoring
This policy will be reviewed at least annually, or sooner if there are:
changes in legislation or statutory guidance
significant safeguarding incidents
organisational or service changes
Feedback from staff, volunteers and service users will be considered as part of the review process to support continuous improvement.
10.4 Training and Compliance
Together for Sheffield will monitor safeguarding training, safer recruitment checks and compliance with this policy to ensure good practice is maintained across the organisation.
10.5 Record Keeping
Safeguarding records will be maintained securely and confidentially in line with data protection legislation. Information will only be shared on a need-to-know basis to protect individuals from harm.
10.6 Version Control
Policy approved by: Trustees
Date approved:
Review date: 31.01.2027
Version number: 1
Owner: Safeguarding Lead
Appendix A – Safeguarding Contacts
If you believe a child, young person or adult at risk is in immediate danger or requires urgent medical attention, call 999 immediately.
Safeguarding concerns should then be reported internally in line with this policy.
Internal Safeguarding Contacts
Safeguarding Lead
Name: Chris Watson
Telephone: 07790 694425
Email: chris@ascendnow.org.uk
Responsible for receiving safeguarding concerns, making referrals to statutory agencies and overseeing safeguarding procedures.
Deputy Safeguarding Lead
Name: Ben Woollard
Telephone: 07941 551454
Email: ben@togetherforsheffield.co.uk
Provides cover and support to the Safeguarding Lead.
Chair of Trustees (Escalation Contact)
Name: Jon Watts and Matthew Gavins
Telephone: 07774 269448
Email: matthew.gavins@evolutionpowertools.com or pastor@rockchristiancenter.org
Concerns relating to the Safeguarding Lead or senior management must be reported directly to the Chair of Trustees.
External Safeguarding Contacts
Emergency Services
Emergency: 999
Non-emergency Police: 101
Children’s Social Care (Local Authority)
Telephone: 0114 273 4855
Website/referral route: Telephone Referral
Adult Safeguarding Team (Local Authority)
Telephone: 0114 273 4908
Website/referral route: Telephone Referral
Local Authority Designated Officer (LADO)
For allegations against staff, volunteers or trustees working with children
Telephone: 0114 273 4855
Email: sheffieldsafeguardinghub@sheffield.gov.uk
NSPCC Helpline
Telephone: 0808 800 5000
Website: www.nspcc.org.uk
Charity Commission (Serious Incident Reporting)
Telephone: 0300 066 9197
Website: www.gov.uk/charity-commission
Serious safeguarding incidents may need to be reported by senior leadership or trustees in line with Charity Commission guidance.
Quick Reminder for Staff and Volunteers
If you have a concern:
Recognise → Respond → Record → Report → Refer
• Listen and reassure
• Do not promise confidentiality
• Record facts only
• Report the same working day
• Do not investigate yourself
If unsure, speak to the Safeguarding Lead for advice. It is always better to share a concern than to do nothing.
Appendix B – Recognising Abuse and Possible Indicators
Abuse and neglect can occur in any setting and may be carried out by anyone, including family members, peers, staff, volunteers, professionals or strangers. Abuse may happen once or repeatedly and may be deliberate or the result of neglect or poor practice.
The following lists provide examples of possible signs and indicators. They are not exhaustive, and the presence of one or more indicators does not automatically mean abuse is taking place. However, they may indicate that further attention or reporting is required.
If something does not feel right, it is important to share your concern.
Physical Abuse
May include hitting, shaking, pushing, burning, restraining, misuse of medication or inappropriate physical punishment.
Possible indicators may include:
• unexplained injuries or bruising
• injuries inconsistent with the explanation given
• frequent or repeated injuries
• flinching or fear of physical contact
• reluctance to go home or be with certain individuals
• signs of restraint or over-medication
Emotional or Psychological Abuse
May include intimidation, threats, humiliation, bullying, controlling behaviour, isolation or persistent criticism.
Possible indicators may include:
• low self-esteem or lack of confidence
• withdrawal, anxiety or depression
• sudden behavioural changes
• excessive fearfulness or compliance
• difficulty forming relationships
• self-harm or risk-taking behaviour
Sexual Abuse
May include sexual assault, inappropriate touching, grooming, sexual exploitation or exposure to sexual content.
Possible indicators may include:
• sexualised behaviour or language inappropriate to age or understanding
• reluctance to be alone with certain individuals
• unexplained gifts or money
• changes in behaviour or mood
• physical symptoms, discomfort or injury
• secrecy around relationships or online activity
Neglect or Acts of Omission
May include failure to meet basic needs such as food, warmth, shelter, supervision, medical care or emotional support.
Possible indicators may include:
• poor hygiene or personal care
• inappropriate clothing for weather conditions
• hunger, tiredness or frequent absence
• untreated medical issues
• lack of supervision
• unsafe or unsuitable living conditions
Financial or Material Abuse (Adults at Risk)
May include theft, fraud, pressure relating to money or property, or misuse of benefits.
Possible indicators may include:
• missing money or possessions
• unexplained withdrawals or transactions
• unpaid bills despite available funds
• sudden changes to financial arrangements or wills
• someone else controlling finances without clear reason
Discriminatory Abuse
May include harassment, bullying or ill-treatment based on disability, race, religion, gender, sexuality, age or other protected characteristics.
Possible indicators may include:
• exclusion or isolation
• derogatory language or slurs
• unequal treatment
• hate incidents or bullying
Organisational or Institutional Abuse
May occur where systems, practices or cultures within organisations place people at risk.
Possible indicators may include:
• lack of respect for dignity or privacy
• rigid routines or lack of choice
• unsafe staffing levels
• poor communication
• repeated complaints or concerns
Domestic Abuse
May include physical, emotional, sexual or financial abuse within intimate or family relationships.
Possible indicators may include:
• fear of a partner or family member
• controlling behaviour
• unexplained injuries
• isolation from friends or support networks
Self-Neglect (Adults at Risk)
May include an individual’s inability or unwillingness to care for their own health, hygiene or living environment.
Possible indicators may include:
• poor personal hygiene
• hoarding
• unsafe living conditions
• refusal of essential care or support
Online or Digital Abuse
May include cyberbullying, grooming, exploitation, coercion or sharing of images without consent.
Possible indicators may include:
• secrecy around devices or online use
• distress after going online
• contact with unknown adults
• requests for personal information or images
• sudden changes in online behaviour
What To Do If You Notice These Signs
If you see or hear something that concerns you:
Recognise → Respond → Record → Report → Refer